We have a wireless network in our office. The wireless network went down and the provider had to send a tech out to correct the issue. Unfortunately this causes an issue with other wireless devices in our office that Image Solutions supports. I contacted Image Solutions and your staff helped me get a message to your network technician. He has helped us many times in the past. He contacted me after 5pm and worked with me for about 20 minutes to solve an issue that had plagued me all day. He was professional and fast, he remembered our system from previous service calls, and he was very kind in helping get our system back to normal. Based on his performance alone we would absolutely recommend Image Solutions to others.
In the past we’ve used several vendors for our copying, printing, scanning and faxing needs and no one comes close to the level of customer service and support we’ve received from Image Solutions.
The Image Solutions team paid special attention to our company needs and presented us with several solutions. They’re always prompt, courteous and eager to help. They have been invaluable to our company and I would highly recommend Image Solutions to any company looking for a high quality and reliable product management and reproduction vendor.
I would like to take this chance to acknowledge an organization, which has made a substantial impact on our efficiencies at Beverly-Grant, Inc.
It is not often that you run across an opportunity to improve technology while at the same time reducing your operating expenses. We had been outsourcing our large format copying needs for years. The quality was good but the cost, the time delay, and the inconvenience of travel were too much. Recently, Image Solutions was able to provide us with a state-of-the-art digital system to produce our wide format sets in-house. It gives us the ability to sort multiple sets for each contractor and at the same time have the plans scanned into an Adobe PDF file for electronic storage and e-mail.
Their wide format specialist, did an excellent job at explaining the opportunity and showing us how we would actually have more employee time and save money.
Now that Image Solutions has helped us – I am pleased to recommend them to you!