Star2Star Customer Network Readiness Form

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Star2Star Customer Network Readiness Form

    Customer Installation Location

    Where will the StarBox be installed?

    Customer Contact

    Customer IT Contact

    Customer Internet Service Provider Information


    YesNo

    Customer WAN Information/Internet Address (Primary)

    If Static IP's, please provide the following:

    Primary IP Address the StarBox will be assigned

    Public DNS Servers for StarBox are 4.2.2.2 & 8.8.8.8

    Failover IP Address to be configured

    Public DNS Servers for StarBox are 4.2.2.2 & 8.8.8.8


    YesNo

    If PPPoE login required, please provide the following:

    Customer Current WAN/LAN Configuration

    Edge Devices

    VPN


    YesNo

    Router


    YesNo


    YesNo

    Switches (Existing Customer Owned)


    YesNo

    Physical LAN Network


    YesNo


    YesNo


    YesNo


    YesNo


    YesNo


    YesNo

    Hosted Servers/Services

    Network/Telco/Server Room


    YesNo

    Customer Paging Requirements

    Customer may have exisiting overhead paging. Please review and record the installed system.


    YesNo

    Note: If an external Music on Hold device was being used with the existing paging system, it will no longer be needed. Music on Hold is a built feature with the Star2Star system and no external interface needed.

    Power Requirements

    Devices & System


    YesNo

    Note: Star2Star recommends that all phone service related equipment be placed on the UPS system shipped with the order to prevent damage to these devices and to provide continuous phone service during short term power outages.


    YesNo

    Phones


    YesNo

    Existing Phone System

    Infrastructure Schematic/Drawings


    The phone room / main network distribution facility location (MDF)The wiring closet(s) / intermediate network distribution facility (IDF)Diagram of current network device from Demarc to computerThe Demarc of the MDFWi-Fi Access PointsCat-5 Active or inactive jack locationsComputer LocationsPrinter LocationsDesk LocationsOverhead Paging Speaker LocationsPhone Locations - newCat-5 cable runs (include distances if run during installation)

    Photo Checklist

    Note: The photos of equipment should include an up close view for identification and a location view to aid in troubleshooting.

    Network Photos

    T1/DSL Demarcation PointCable / DSL Modem (include front and rear photos)All Distribution SwitchesAll Other Network EquipmentUPSAll Access Point LocationsFiber Connections (if applicable)PoE devices (if applicable)Antennas

    Racks

    Rack LocationEquipment Rack(s)All walls in the rooms

    Wiring Closets

    Existing wiring blocks (if applicable)Cross connection locationsDesk or location phones will be placedJack to be used to connect phone

    Technical Comments and Concerns

    Customer Sign-Off

    Customer Information



    Work Description: Survey of customer site, photograph of equipment/site, and capture of site information


    Technician Recommendations

    By signing this form, I as a company representative of the customer acknowledge receipt of the above items and agree the work performed was completed and to our satisfaction.